Terms and Conditions of Booking

Swansea Comic and Gaming Convention – TERMS & CONDITIONS
(adapted from the UK Games Expo Terms and Conditions with thanks)

The following terms and conditions apply to everyone attending Swansea Comic and Gaming Convention (SCGC) as a private individual rather than as a trader, a volunteer, or a member of staff at a venue in which SCGC is taking place.


1)SCGC (the “Event”) is an annual convention for comics fans, hobby and video gamers, cosplayers and the wider public. The Event is organised by the directors of SCGC: Adam Wilmot, Simon Kendrick and Ricky Webber (the“Organisers”).

2)The Event takes place Swansea Arena, Oystermouth Road, Bae Copr Bay, Swansea, SA1 3BX

3)For the purpose of these terms and conditions:
a)references to the “Venue” means Swansea Arena;
b)references to the “Event” are to the particular occasion for which an individual buys tickets and / or attends.

4)Anyone attending the event, or ordering tickets for the Event in advance with the intention of attending, who is not acting as a trader or a volunteer but attending as a private individual (an “Attendee”) undertakes to act in accordance with these terms and conditions.

5)In addition, every Attendee will:a)follow any instructions and comply with any reasonable requests made to the Attendee in advance of or during the Event by the Organisers or anyone acting as a Volunteer at the Event
b)follow and act in accordance with any terms and conditions laid down by the management or staff of the Venue to the extent that they are communicated to the Attendee either prior to or during the Event; and
c)comply with any reasonable instructions given to the Attendee by themanagement or staff of the Venue either prior to or during the Event
as though any such terms and conditions or instructions were incorporated into
these terms and conditions.

6)These terms and conditions shall be subject to the laws of England and Wales.

7)All matters and questions not covered by these terms are subject to the decision of the Organisers. Attendees agree to abide by and conform to all additional rules and regulations from time to time adopted or prescribed by the Organisers for the management of the Event to the extent that such rules and regulations are shown or explained to the Attendees.


8)Everyone wishing to access the areas of the Venue in which the Event is being held must have a valid ticket. Refunds will only be issued if the refund is requested by emailing info@scgc.org.uk prior to the event date

a)Anyone aged 5 or over must have an Ticket for each day that he or she wishes to attend.
b)Children aged under 5 do not have to pay for a Ticket. This is on the basis that the child is accompanied by an adult who has a valid Entrance Ticket, will remain with the child during the Event and will be responsible for ensuring both the safety of the child and that the child complies with these terms and conditions.
c)Entrance tickets must be worn on the SCGC lanyard as provided in clear sight throughout the time that the Attendee is at the Event.


10)Trading hours as set out below:
i)Saturday – 10.00 am to 6pm
ii) Sunday – 10.00 am to 6pm

11)The event is considered to be exempt from Sunday trading laws as exhibitions fall outside those regulations.

12)The Event closes at 6pm on Sunday. All Attendees are required to leave the Venue promptly taking all of their personal belongings with them


13)The Event attracts a wide range of Attendees of all ages and the Organisers aim to provide a safe environment in which all Attendees as well as those attending as traders, volunteers, or Venue staff may enjoy themselves.

In order for the safe environment to be maintained we would like to ask all attendees to read and take note of the types of behaviour that would be found unacceptable and would not be tolerated at SCGC:•Use of bad language, verbal abuse or swearing at other attendees, exhibitors, Venue Staff, SCGC staff and volunteers.

•Any physical violence towards attendees, exhibitors, Venue Staff, SCGC staff and volunteers, including pushing or shoving.
•Racial abuse, sexual harassment and intolerance due to gender, race,religion and sexual orientation.
•Causing damage to the convention buildings, exhibitor stands and propertyof any attendees.
•Disorderly behaviour due the influence of alcohol and drugs.

14)Traders are required to ensure that any material displayed, or activities undertaken on their stands are appropriate. Similarly, all Attendees should ensure that any costumes that they wear, items that they bring to and use during the event, and the way in which they behave is appropriate.

15)If any Attendee becomes aware of any activities that they do not consider appropriate they should in the first instance report their concerns to SCGC volunteers anywhere in the Venue, who will arrange an appropriate response.

16)Media, bloggers and press who have been approved by The Organisers may be filming and livestreaming from SCGC.

a) Visitors purchasing entry tickets give permission for this activity to occur and approved organisations to live stream and later also make use of the footage and images online, in marketing and sales materials etc.

b) Visitors further grant to SCGC and their representatives the right to reproduce, use, exhibit, display, broadcast and distribute and create derivative works of these images and recordings in any media now known or later developed. Visitors acknowledge that SCGC owns all rights to the images and recordings.


17)If the Organisers in their absolute discretion, consider that any Attendee has materials with them or is acting in a way which;

i)poses risks to the health and safety of others attending the Event; and/or
ii)contravene the terms and conditions of the Venue; and/or
iii)may cause damage to the structure or any part of the fabric of the Venue;and/or
iv)are likely to cause offence or distress to others attending the Event and/or
v)are unsuitable for an Event aimed at a family audience and attended by small children

a)The Organisers will request the Attendee to cease any such activities and remove any offending items from the Venue
b)If an Attendee fails to cease any such activities or remove any such offending items when requested to do so the Organisers may take whatever action they deem appropriate up to and including ejecting the Attendee from the Event.
c)The Organisers reserve the right to refuse admission to any Attendee if they in their absolute discretion decide the Attendee is inappropriately clothed or attempting to use materials or perform actions of a dangerous or objectionable nature.
d)Any Attendee who is uncertain as to the appropriateness or acceptability of any costume, materials or activities should discuss his or her concerns with the Organisers in advance of the Event


17)The Organisers reserve the right to cancel the Event at any time if they deem this necessary, including if the Event is interrupted and/or discontinued, or access to the Venue is prevented or interfered with by reason of any industrial dispute, act of war, civil disturbance, terrorist action, act of God, or instruction from the police, the local authority or any other governmental agency, or if theV enue is damaged whether maliciously or by accident or the management of the Venue are unable to provide the expected facilities. In the event of such cancellation, the liability of the Organisers shall be limited to refunding any fees paid by an Attendee in advance of the Event subject to a pro rata reduction for that portion of the anticipated time for which the Event was scheduled to run which in fact fell before any such cancellation.